Delivery Information

Delivery Information

We deliver to quite a few metropolitan Johannesburg suburbs. As the business expands, we will add more suburbs to this list.

Click here for a list of suburbs that we currently deliver to.

 

If your suburb is not currently on this list, you can collect the order, either from our production facility at

2 Bundo Road, Sebenza, Edenvale,

or from one of the Grillhouse branches in Rosebank or Athol.

When placing your order and your suburb is not available, please select the collect order option and specify where you will be collecting from. Orders  that are being collected will be available for collection from 2.p.m. on the designated delivery day.

 

Orders will be delivered between 9.00 a.m. and 4 p.m., Monday to Friday and 9.00 a.m to 2 p.m Saturdays.

PLEASE ENSURE THAT THERE IS SOMEONE TO SIGN FOR THE DELIVERY. As we are delivering perishable products, it is important that your delivery is signed for, checked against the delivery note, and preferably refrigerated immediately (although our boxes will keep your order cool for a few hours if stored in a cool place.)

 

It may be a good idea to get your order delivered to your work address, if the order is on a Monday to Friday – if you prefer this, please make sure to enter your company and address details carefully (e.g. what floor you are on, what department etc.)

 

If there is nobody at the designated delivery address to receive your order, it will be taken to the Grillhouse in Rosebank for storage. The onus will be on you to collect the order from the Grillhouse and provide proof that you are the intended customer in order for us to release the goods to you. We will hold the order for 48 hours.

 

Delivery Charges:

If your total order value is over R800, delivery is free. If it is under R800, delivery is R120.

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